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Privacy Policy

Introduction

This Privacy Policy outlines how Ampowered DWC LLC. (“Amowered,” “we,” or “us”) and our partners collect, use, and safeguard Personal Data. Our application for compliance with the EU-U.S. Data Privacy Framework (“EU-U.S. DPF”), the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. DPF is currently under review.

Definitions

  • Personal data: Information related to an identified or identifiable individual, such as names, email addresses, employment history, and assessment responses.

  • Sensitive data: Special categories of Personal Data like gender and nationality, collected only with explicit opt-in consent.

  • Processing: Any operation performed on Personal Data, including collection, recording, organization, storage, adaptation, or alteration

 

Data collection and use

Personal data

We collect personal data for the following purposes:

  • Name: For personalizing communications and certificates.

  • Email address: Used for communication, account verification, and certificate delivery.

  • Employment history for skill assessment: To assess your professional skills and qualifications.

  • Responses to assessments and surveys: For skill evaluation and service improvement.

  • Ip address and location data for proctoring: To enhance security and monitoring during online proctoring.

 

Automated decision-making

Automated systems may be used to grade assessments based on predefined criteria. You have the right to request human intervention, contest decisions, and understand the logic behind automated decisions.

 

Legal basis for processing

We process personal data based on:

  • Obtained consent: Explicit consent is obtained for sensitive data and specific purposes.

  • Legal obligations: For compliance with legal requirements.

  • Contractual necessity: To fulfill our contract with you when you use our services.

 

Cookies and tracking technologies

We use cookies and may collect IP addresses to enhance user experience. 

 

Data transfer and storage

International data transfers

Data may be transferred internationally, utilizing Standard Contractual Clauses (“SCCs”) for transfers to the EU/EEA, to ensure an equivalent level of data protection.

 

Security measures

We implement robust security measures, such as encryption, to protect Personal Data from unauthorized access, disclosure, alteration, or destruction.

User rights

 

Data portability

You can request a copy of your Personal Data in a structured, commonly used, machine-readable format by contacting us.

 

Opt-out policy

You have the option to opt out of specific data collection and usage practices. Instructions are provided in our Opt-Out Policy.

 

Access requests

You can access the Personal Data we hold about you by contacting us. We’ll provide details on the process and expected response time.

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Data retention

Data is retained for its intended purpose or as required by law. 

 

Children’s privacy

We do not knowingly collect or solicit Personal Data from individuals under 18. If such data is discovered, it will be promptly deleted.

 

Enforcement and verification

The U.S. Federal Trade Commission oversees our compliance with data privacy laws.

 

Dispute resolution

For data privacy disputes, we offer an independent recourse mechanism in line with EU-U.S. DPF guidelines.

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Employee data

Details on the collection and processing of employee data are covered in our Employee Data Policy.

Consent records

Records of obtained consent for data processing are securely stored, as required by law.

California consumer privacy act (CCPA)

We comply with the CCPA, granting California residents additional rights, such as the right to know, delete, and opt-out of the sale of personal information. 

 

Complaints

To address concerns about data handling, you can lodge a complaint with the relevant regulatory authority or use our independent recourse mechanism. 

 

Changes to this policy

We review this policy annually and will notify you of changes via email or website notifications.

 

Governing law

This policy is governed by U.S. federal law.

User responsibilities

Users are responsible for maintaining the confidentiality of their login information and are obligated to immediately report any unauthorized account activity.

 

Exclusions

This policy does not cover data that has been anonymized and can no longer identify an individual.

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Disclaimers

Use our services at your own risk; internet transmissions are never completely secure.

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